Get in Touch
Contact us today for general or partnership enquiries.
Find Us
35 SELEGIE ROAD #04-13 PARKLANE SHOPPING MALL SINGAPORE (188307)
Support
Call: +65 9435 8523
Email: sales@bigstepshop.com
Working hours
Mon - Fri: 08:30 - 20:00
Sat & Sun: CLOSED
Have Any Question?
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Frequently Asked Questions
We typically deliver your orders within 3 to 5 working days in Singapore. If you’re an oversea customer outside SIngapore, it can take up to 10 working days.
Our refunds are soley non-negotiable once orders are made. Unless there are proofs of packaging defects while delivery, we will investigate and offer a partial refund accordingly to the situation.
We are able to OEM out products to your desired brands. Feel free to drop us a note.